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Our Services

Our Services overview

Injury Prevention

Mental Wellbeing

Occupational Health

Health & Wellness

Matched Care

Early intervention post claim for workers at risk of prolonged recovery and delayed return to work.

Matched Care is an insurer-focused service that identifies injured workers at risk of poor recovery outcomes and provides rapid, personalised and coordinated support to help reduce lost time, improve return to work outcomes and lower claim costs.

Workers compensation outcomes are not improving despite increasing investment in rehabilitation and return to work services.

One of the key challenges is identifying which workers are most at risk of prolonged recovery, delayed return to work and secondary psychological complications before those issues become entrenched.

Axis Matched Care provides a proactive solution. Using risk stratification, clinical expertise and coordinated physical and mental health intervention pathways, we help insurers and self-insurers deliver the right support to the right worker at the right time.

Why traditional claims management often falls short

Many injured workers receive appropriate support and recover well. Others require a more tailored approach.

Without early identification and intervention, workers at higher risk may experience:

Traditional rehabilitation models often engage only after significant delays, when barriers to recovery have already become complex and difficult to address.

How Matched Care works

A personalised, coordinated and work-focused approach to early intervention.

Identify Risk

Workers can be identified through OREBRO Plus screening, insurer referral pathways or Axis risk stratification processes.

Rapid Referral

High-risk workers are referred quickly into the Matched Care pathway with minimal administrative burden.

Coordinated Care

Support may include physiotherapy, psychological intervention, return to work coaching and clinical coordination.

Monitor Progress

Axis provides ongoing communication, case tracking and outcome monitoring aligned to recovery and return to work goals.

Personalised. Coordinated. Work-focused.

Unlike traditional rehabilitation pathways, Matched Care focuses on delivering the most appropriate intervention as early as possible.

Proven outcomes

A Queensland rail authority partnered with Axis to implement a rapid early intervention and Matched Care program for musculoskeletal injury claims. The program delivered measurable improvements in recovery and claim outcomes.

21.5

Fewer lost work days

38%

Average claim cost savings

$7k

Average saving per claim

73%

Triaged within 48 hours

90+

Cases referred

Supporting insurers and self-insurers

Matched Care is designed for organisations focused on reducing claim duration, improving worker outcomes and lowering premium pressures.

OREBRO Plus + Matched Care

OREBRO Plus helps identify workers at risk of delayed recovery. Matched Care provides the targeted intervention pathway.

Together, they enable earlier identification, faster action and better outcomes for both workers and insurers.

Make a referral

We’re determined to build long-lasting referral relationships. Our team of specialists are committed to delivering the highest level of care on your behalf.

Contact us

Our team of specialists are located all over Australia. Get in touch with us and we’ll get you or your business reaching your full potential.